Contact/FAQ

Frequently Asked Questions (FAQs)

What is PocketChange?

PocketChange is an app that allows users to store, send, share, track, and directly trade gift cards with other users without requiring personal banking or credit card information.

How does PocketChange work?

Our app enables users to manage their gift cards digitally and trade them with other users instantly. Users can also purchase discounted gift cards directly from companies through our app before making purchases.

Is PocketChange free to use?

We offer a freemium model. Basic features are free, while our premium tier, priced at $4.99/month or $49.99/year, offers unlimited trades and full discounts on in-app gift card purchases.

How does PocketChange ensure the security of gift card trades?

Our peer-to-peer trading system enables direct, instantaneous trades of gift cards without requiring personal financial information. We work with retailers to verify balances and deactivate gift cards after trades, preventing fraud.

Can I buy discounted gift cards through PocketChange?

Yes, users can purchase discounted gift cards directly from companies through our app before making purchases. This allows you to stack multiple discounts and save money on your purchases.

What happens to my unused gift card balance after a trade?

When you trade a gift card, the entire balance is transferred to the new owner. You won't be able to use any remaining balance after the trade is completed.

How is PocketChange different from other gift card platforms?

Unlike other platforms that act as middlemen, PocketChange enables direct trades between users, eliminating risks associated with buying and reselling gift cards. We also offer unique data insights to businesses, creating value for both consumers and companies.

Can businesses benefit from PocketChange?

Yes, we offer businesses valuable consumer insights and the ability to offer exclusive deals through our app. This helps companies better understand their customers and increase sales.

Is my personal information safe with PocketChange?

We take data privacy seriously. PocketChange does not require personal banking or credit card information for gift card trades, enhancing user privacy and security.

How can I contact PocketChange support?

You can reach our support team at support@pktchg.com

Is PocketChange available internationally?

Anyone anywhere can access and use and trade within PocketChange even though at first we are focused on the U.S. market.

How do I get started with PocketChange?

We are coming to the App Store soon. We are currently in our Beta Testing Phase. Please sign up at the link on our website to sign up to beta test.

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Frequently Asked Questions (FAQs)

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